LGBTQ + Primary Care

Funded by the New York State Department of Health, AIDS Institute, Inclusive Health Services has been able to expand services to folks within the LGBTQ+ community to provide safe and affirming primary and specialty care. We acknowledge the disproportionate health disparities faced by folks within the LGBTQ community and seek to provide wrap around services to combat these in the upstate New York area.

Some things we have done to upgrade our inclusivity and sensitivity are: pronoun stickers are available upon check in, staff are wearing pronoun pins, a waiting room personal pager system to increase confidentiality, mandatory cultural sensitivity training for staff, and personalized new patient intakes with social work staff. We are always looking for more ways to best serve our patients, so please feel free to share any ideas you may have at your visit.

IHS accepts all insurances with whom Upstate University Hospital participates with. That being said, although we are providing primary care services, some insurances have a carve out for "outpatient hospital billing." This means your copay may be a bit higher than your previous primary care provider. Please contact your insurance company or ask for a benefit check upon intake to determine what your out of pocket costs will be.

 

If you have further questions, please contact Mattie or Meg via call or text at 315-878-7554